Legal
Refund & Cancellation Policy
Last updated: 19 June 2026
This policy explains how cancellations and refunds work for GenieFit Premium subscriptions.
1. Subscription Plan
GenieFit Premium is a monthly plan priced at ₹199 per month, billed as a one-time payment for each subscription period through Cashfree.
2. Free Trial
New users receive a 7-day free trial of premium AI Coach features. No payment is taken during the trial. You will only be charged if you choose to upgrade.
3. Cancellation
- You may cancel your subscription at any time from within the app or by contacting us.
- On cancellation, you will continue to have Premium access until the end of your current paid period.
- Your subscription will not renew after cancellation.
4. Refunds
- If you are charged in error or experience a technical issue that prevents access to Premium, contact us within 7 days of the transaction for a review.
- Approved refunds are processed back to the original payment method via Cashfree within 5-7 business days.
- Refunds are generally not provided for partially used subscription periods, except where required by law.
5. How to Request a Refund
Email amritdharaorg@gmail.com with your registered email address, transaction date, and the reason for the request. We aim to respond within 24-48 business hours.
For any payment-related concern, reaching out early helps us resolve it quickly. See our Contact page for full details.